COVID-19

Due to Nashville’s “Safer at Home” order restricting non-essential business, our factory and distribution center are limited to a smaller-than-normal crew. We will still be accepting and shipping orders as normal, but some order processing and shipping delays may occur.

We are doing absolutely everything we can to get orders out ASAP, and we are taking steps to adapt to this new reality such that our production lead times can return to their normal 1-2 business days for all customers.


Current Production Lead Times:

80% of orders are shipping within 2-3 business days
20% of orders are shipping within 4-5 business days


We are closely monitoring the situation, and these plans may change as we receive additional guidance. We will update this page when/if they do.

We’re sending our thoughts out to everyone affected by this situation. If we can help with anything at all, just holler.

Be safe. Be strong. 

-SJ

14 Comments

  1. After getting settled in with my new bass strings, that you folks so lovingly created just for me (or at least that’s how they feel...), I decided it was time to try some acoustic strings on my Martin and the kid-let’s Yamaha E-Acoustics. Don’t rush due to the virus. Take your time, it’s understood. I’m sure we’ll be pleasantly rewarded for a bit of patience. Cheers..!
  2. No problem... no one can complain about your service and product. Ship them when you can, stay safe...
  3. Looking forward to trying these out. Hoping they have a nice bright sound and last longer than others. So far the Elixer Nanoweb 80/20 custom lights have been the best I've tried.
  4. Ya'll are awesome for working every day just to get us strings. I love ya'll's products. Don't stop being awesome! (Thanks Scott for the Youtube videos that got me hooked on these strings whenever I can afford new ones. Not saying they are expensive (have you seen Pyramid 12 String Flatwounds?!) I'm just broke. Lol
  5. StringJoy Team, You guys are first class, in a day and age when its almost impossible to get a quality product with excellent support you guys not only achieve both you excel at it. A big thank you to the StringJoy team for continuing to offer an outstanding product and service during this unprecedented event we are all experiencing. Stay healthy and thank you all! !! Kindest regards, Scott
  6. You my friends are good people. Not only are you producing a great product, you are looking after your employees as well as your customers. I love your product, but you really sold me on who you are with simply making sure your employees are able to keep going without financial worry. That is big, very big. I look forward to the article on tone. I made it through the first few and am intrigued. My employer kept us working, albeit at a reduced hour format, and I am grateful to still be able to go to the shop every morning. I will be ordering 2 more sets today. You are a class act, Be well everybody
  7. I just LOVE your strings! I have 2 elevyric guitars, and 2 acoustics. I have Stringjoys on them all! I HIGHLY recommend them to anyone who could use better tone for their playing!
  8. Ordered a cpl sets for a new SG purchase, having it plek'd. Love your strings, they bring my ears joy:) Thank you all and be safe!
  9. Really looking forward to trying your products... As a full-time pro on the beach, finding consistent quality strings is difficult. My brother Dan custom ordered a few sets of bass strings from Stringjoy a few months back... after hearing his praise & a few friends from the Nashville area, I'm looking forward to trying some myself! Stay healthy crew!

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