This year has been so insane that we’ve gone ahead and made a page to regularly update our company status and lead times amid everything these crazy times have thrown at us. Fortunately, on our end, we’ve been able to navigate the situation effectively and get our shipping and processing times back as close to their normal timeframe as possible (see details below for the latest).
Processing lead times
We’re back to normal lead times (or at least, what has been normal during COVID), as reflected in greater detail below.
Domestic Shipping Delays
As of January 2021, the USPS shipping delays we saw in the holiday season have largely subsided and we are now seeing most orders delivered in the typical 3-7 business day timeframe for First-Class Mail. Priority Mail is still taking a shade longer than usual (it’s averaging 3-4 days versus the 2-3 days it was pre-pandemic), but it appears many of the postal delays are behind us for now, with the occasional exception happening 2% of less of the time.
International Shipping Delays
International orders are still seeing quite a few delays that are too varied to list here and depend upon how fast and how backed up the local customs and postal departments are in each individual country. Typically international orders are still arriving in their usual 4-week timeframe, but we have seen as high as 8-10 weeks in some countries. Please remember that we’re are in a global pandemic, international supply lines are fractured, and we are a small company in Nashville with absolutely no power over the customs and postal departments in your country. If you are abroad and are concerned about receiving your order in a timely manner, please do not place an order right now.
Current Production Lead Times
70% of orders are shipping within 2-4 business days
30% of orders are shipping within 5-7 business days
Though we are pleased to have done a good job handling everything that has been thrown at us thus far with COVID-19, it remains an ever-evolving situation and we expect more changes will occur before it is all over. We will update this page when/if they do.
We’re sending our thoughts out to everyone that’s been affected by the trials this year has thrown at us all. If we can help with anything at all, just holler.
Be safe. Be strong.