Who pays for return shipping?

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Unless you were sent a wrong or defective product, a $3 return shipping fee will be subtracted from your return credit for domestic orders returned with one of our return labels. To create a return label, enter your order number and zip code here: https://track.shipstation.com/f/r/b/kBdeLf8QSVSuTiWlsfmnow%3D%3D

For international orders, any return shipping charges are the responsibility of the purchaser (no $3 fee will be subtracted from international returns however). Simply ship the items you wish to return to Stringjoy, LLC, 1120 Elm Hill Pike STE 170, Nashville, TN, 37210.

If you used PayPal to pay for your order, you may be eligible to obtain a refund for the cost of return shipping from PayPal itself, through their Return Shipping Refund program.

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