What’s with the name?
POM stands for polyoxymethylene, the high-crystalline polymer we make our picks from. It’s the best material we’ve come across for getting the perfect tone, playability, and durability from a guitar pick.
POM is used in everything from auto parts to ski bindings and is known for being extremely strong, even if it’s cut very thin. Naturally, it’s perfect for guitar picks.
The POM that our picks are made out of has the distinction of being very porous (think like volcanic rock, on a microscopic scale), so it grips exceptionally well, and feels comfortable between the fingers.
Our guarantee is what we say it is. If anything does not perform to your satisfaction, return it for a replacement or refund. No hassle, no worries.
How much does shipping cost?
All US orders ship free, so long as they’re over $20. Alaska and Hawaii too. Simple as that. No tax (except for our fellow TN residents), no extra handling charges, nothing.
We do ship internationally as well, though unfortunately we can’t do it for free, but we get as close to it as we can. There’s some more info on all that at the bottom of this tab.
How long will it take for my order to ship?
Most string and pick orders ship within 3 business days, many within 1 business day (Monday – Friday, minus postal holidays). We want to get your gear out as quickly as possible, but quality is important to us above all, and we will not rush the process.
The most important thing to us is that everything in your order is perfect, and that’s why we take the time to put together and inspect each individual order by hand.
Do you ship outside of the US?
We’ll ship most anywhere in the world. Our site will automatically calculate the shipping costs on the checkout page. We’ve worked really hard to get international shipping costs super low (they start below $3 an order, depending on weight and destination country), and we do subsidize them substantially to keep them that way.
Due to the wealth of country tax and tariff codes the world over, any and all import duties or fees are the responsibility of the purchaser.
Typically, international orders arrive in 1-3 weeks, though occasionally packages will take a bit longer and still arrive safe and sound, so we don’t consider a package to be “lost” until 6 weeks from the shipment date. As always, if you have any questions, concerns, or trouble with your order, we’re here to help.