What’s with the name?
POM stands for polyoxymethylene, the high-crystalline polymer we make our picks from. It’s the best material we’ve come across for getting the perfect tone, playability, and durability from a guitar pick.
POM is used in everything from auto parts to ski bindings and is known for being extremely strong, even if it’s cut very thin. Naturally, it’s perfect for guitar picks.
The POM that our picks are made out of has the distinction of being very porous (think like volcanic rock, on a microscopic scale), so it grips exceptionally well, and feels comfortable between the fingers.
Our guarantee is what we say it is. If anything does not perform to your satisfaction, return it for a replacement or refund. No hassle, no worries.
How much does shipping cost?
All US orders ship free, so long as they’re over $8. Alaska and Hawaii too. Simple as that. No tax (except for our fellow TN residents), no extra handling charges, nothing.
We do ship internationally as well, though unfortunately we can’t do it for free. There’s some more info on all that at the bottom of this tab.
How long will it take for my order to ship?
All string and pick orders ship within 2 business days, most within 1 business day (Monday – Friday, minus postal holidays). We want to get your gear out as quickly as possible, but we will not rush the process.
The most important thing to us is that everything in your order is perfect, and that’s why we take the time to put together and inspect each individual order by hand.
Do you ship outside of the US?
We’ll ship most anywhere in the world. Our site will automatically calculate the shipping costs on the checkout page. Typically, when shipping internationally it’s best to order a few things at a time to better spread out the shipping cost over the whole order, rather than paying to ship one set of strings halfway across the world.
Due to the wealth of country tax and tariff codes, any import duties or fees are the responsibility of the purchaser.
International orders can take anywhere from 3-6 weeks to arrive. We will ship every order with a tracking code, but not all countries update the tracking once the package arrives in its destination country. But as always, if you have any trouble with your order, we’re here to help.